All items are subject to a handling period before they are dispatched. 99% of orders are shipped within 3-5 days (Mo-Fr) of payment. 

You should automatically receive a tracking number within 5 business days after purchase. If you do not receive your tracking information, please email us at

Please give your tracking information 5 days after shipping to update.

For customers in the USA use USPS tracking.

For customers not in the USA use 17track.

The actual shipping time depends on your country.

USA: 10-20 business days via USPS
Canada: 10-20 business days
Australia: 10-20 business days
New Zealand: 10-20 business days
Norway: 10-20 business days
Rest of the World: 30 business days

It say my package was delivered but I never received it.

  • Verify the shipping address
  • Look for a notice of attempted delivery
  • Look around the delivery location for your package
  • See if someone else accepted the delivery
  • Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.
  • Wait 36 hours - in rare cases packages may say delivered up to 36 hours prior to arrival
  • Contact your local post office to see if they are holding your package